Today is a sad day. Well, yesterday actually.
Costco has changed their return policy. Before yesterday, they allowed returns for anything except computers (which had a 6 month return window) forever.
As stated on their website, the policy is now as follows:
Merchandise: We guarantee your satisfaction on every product we sell, with a full refund. Exceptions: Televisions, computers, cameras, camcorders, iPOD / MP3 players and cellular phones must be returned within 90 days of purchase for a refund.I talked to them yesterday. For purchases before 2/26/07 they'll still honor their old policy, as they should. But no more.
Travie put is perfectly when he said "it feels like a girlfriend of 6 years has walked out on me without a word."
While I rarely use this return policy, this is the only reason I shop at Costco. With BJ's and Sams Club much close, I might have to make a change. Without the forever giveback policy, why would I go to Costco to pay higher prices for the same gear I can get elsewhere?
So you know, you can return your membership at any time.
Sad...sad day.
(A lone trumpet plays taps...slowly.)